Burda, Burda, Burda!

When the blogging and podcasting power-houses tweet their complaints, Comcast listens and responds. Crazy, but true. I decided to see for myself and actually ended up a much more satisfied customer when it was all said and done. @comcastcares helped me with my cable bill and I had a resolution within just a few hours. Now if they could only get their installation crew up to par… things would be great!

Apparently others have had similar good luck and you can read about it here.

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