Comcast Wins by Engaging the Right People on Twitter
When the blogging and podcasting power-houses tweet their complaints, Comcast listens and responds. Crazy, but true. I decided to see for myself and actually ended up a much more satisfied customer when it was all said and done. @comcastcares helped me with my cable bill and I had a resolution within just a [...]
Posted on July 15th, 2008 by David K.
Filed under: This Is Cool | No Comments »
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